Terms and Conditions
1. Introduction
Welcome to Argentina Patagonia Viajes. These Terms and Conditions govern your use of our website and services. By accessing and using argentina-patagonia-viajes.com, you accept and agree to be bound by these terms. If you disagree with any part of these terms, please do not use our website or services.
2. Company Information
Argentina Patagonia Viajes operates from:
1 Glebe St, Glebe NSW 2037, AustraliaEmail: ask@argentina-patagonia-viajes.com
3. Booking Terms
3.1 Tour Reservations
All tour bookings are subject to availability. A booking is confirmed only after receipt of the required deposit and our written confirmation. We reserve the right to decline any booking at our discretion.
3.2 Pricing
All prices are quoted in Australian Dollars (AUD) and include GST where applicable. Prices are subject to change without notice until full payment is received and confirmed.
3.3 Payment Terms
- A deposit of 25% is required to confirm your booking
- Full payment is required 60 days prior to tour departure
- For bookings made within 60 days of departure, full payment is required at the time of booking
4. Cancellation Policy
4.1 Cancellation by Client
Cancellation fees apply as follows:
- 60+ days before departure: Loss of deposit
- 30-59 days before departure: 50% of total tour cost
- Less than 30 days before departure: 100% of total tour cost
4.2 Cancellation by Company
We reserve the right to cancel any tour due to insufficient participants or circumstances beyond our control. In such cases, a full refund will be provided, or alternative tour dates offered.
5. Travel Insurance
Comprehensive travel insurance is mandatory for all our tours. Your policy must cover:
- Emergency medical expenses and repatriation
- Trip cancellation and curtailment
- Personal liability and legal expenses
- Adventure activities included in your tour
6. Passport and Visas
Travelers are responsible for ensuring they have valid passports (minimum 6 months validity from return date) and appropriate visas. We are not liable for any issues arising from inadequate travel documentation.
7. Health and Fitness
Participants must disclose any pre-existing medical conditions and obtain medical clearance if required. We reserve the right to refuse participation if we believe a client's health condition poses a risk to themselves or others.
8. Website Usage
8.1 Intellectual Property
All content on this website is protected by copyright and other intellectual property rights. You may not reproduce, distribute, or create derivative works without our express permission.
8.2 User Account
When creating an account, you must provide accurate information and maintain its confidentiality. You are responsible for all activities under your account.
9. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and Cookie Policy.
10. Limitation of Liability
While we take all reasonable precautions to ensure the safety and accuracy of our services, we cannot be held liable for:
- Personal injury, illness, or death not resulting from our negligence
- Loss or damage to personal belongings
- Third-party service providers' actions or omissions
- Force majeure events beyond our control
11. Governing Law
These terms are governed by Australian law. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these terms, please contact us at:
Argentina Patagonia Viajes1 Glebe St, Glebe NSW 2037, Australia
Email: ask@argentina-patagonia-viajes.com
Phone: +61 2 96 92 17 35